Avaya Definity SI, Руководство по обслуживанию, Страница: 931 / 2968

ANN-BD (Announcement Circuit Pack)
Issue 4 May 2002 10-145 555-233-123
Notes:
a. The Announcement circuit pack can exhibit a condition that does not allow
recording.
If the circuit pack gets locked into this state (this is an extremely rare
condition), two of the Announcement Ports on the circuit pack will be
unusable by software, one of which is the record port. Also, save/restore
announcements will not work, since the record port looks busy to the
circuit pack. Note that software does not have any way of knowing this, and
attempts to use the ports.
If the circuit pack is locked into this state, the following symptoms are
observed:
1. When attempting to record an announcement, users hear the proper
record tone, but the announcement do not record (they do not know
it until the announcement is played back).
2. Performing a test board long when the circuit pack is in this state
yield the following abort codes:
■
Ports 1 AND 9 abort Test #206 with code 1024
■
Ports 1 AND 9 abort Test #205 with code 2000
■
Board level Tests #209 and #210 abort with code 1024
3. The save/restore announcements command times out with:
Error encountered, can’t complete request
The Announcement circuit pack lock-up can be cleared remotely by
performing a soft reset to the circuit pack:
■
busyout board PCSS (this command drops all calls in progress on
the Announcement circuit pack)
■
reset circuit pack using the reset board PCSS command
■
release circuit pack using the release board PCSS command
PASS All recorded announcements checksum correctly, indicating
that the speech main memory is functioning properly.
User-reported troubles on this circuit pack should be
investigated using other circuit pack and port tests. Refer to
“ANN-PT (Announcement Port)” Maintenance documentation
for a description of the port tests.
Table 10-47. TEST #209 Announcement Checksum Test — Continued
Error
Code Test
Result Description/Recommendation
Continued on next page