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Maintenance Object Repair Procedures
555-233-123 10-882 Issue 4 May 2002
Signaling Path PING Test (#1373)
This test is nondestructive.
The test determines the local C-LAN through which the signaling originates and
the endpoint’s IP address. It then requests the local C-LAN to execute a PING on
the endpoint’s address. If the PING is successful, the test passes, if the PING is
not successful, the test fails.
NOTE:
Multiple failures of this test can take the H.323 IP Station out of service.
This test checks the circuitry involved in the data path of a peer-to-peer IP layer
connection.
This nondestructive test runs due to in-line errors, during periodic and schedule
maintenance, and on demand.
Table 10-319. TEST #1372 Registration Status Inquiry
Error
Code Test
Result
Description/Recommendation
1,2,3 FAIL The endpoint is not successfully registered.
1. Verify that the user is entering:
■
the correct extension and security code
■
the C-LAN IP address
2. Verify that the extension has been enabled for IP Softphone
operation.
3. If many endpoints cannot register, investigate any errors of the
C-LAN ethernet port.
4. Examine the ethernet cabling from the endpoint PC to the ethernet
hub.
PASS The endpoint is successfully registered and continues to respond to
registration handshaking.
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