Avaya Definity SI, Maintenance Manual, Page: 39 / 2968

How to use the Maintenance book
Issue 4 May 2002 1-3 555-233-123
a. The report can be restricted by typing either y (yes) or n (no) in
these fields (shown above in bold):
■
Active
■
Major
■
Minor
■
Warning
!
CAUTION:
If you choose n for major alarms and y for minor and warning
alarms, you will not see the macro-level information that you
may need to determine what is wrong with the system.
b. The Cabinet, Port Network Board Number, Port and Category fields
are described in the ‘‘Field descriptions’’ section.
3. After you have made your choices to tailor the report, press
Enter
.
The alarm log displays.
Screen 1-2. Alarm Report screen
A DID trunk port in slot 10, carrier C has a MAJOR alarm.
4. Note the value in the
Port
field (01C1008). This is the alarmed port
address.
5. Type display errors and press
Enter
.
A query screen appears, where you can chose to see all the errors or
restrict the list to certain kinds of errors. Except for warning levels (Major,
Minor, Warning), the screen is the same as
Screen 1-1 on page 1-2 .
Unless you suspect a problem occurred within a certain time frame or with
a particular component of the system, press
Enter
at the query screen to
display the accumulated system errors ( Screen 1-3 ).
Screen 1-3. Hardware Error Report - Active Alarms
6. Note Error Type (
Err Type
field) (1547) and
Aux Data
, if present.
ALARM REPORT
Port Maintenance On Alt Alarm Svc Ack? Date Date
Name Brd? Name Type State 1 2 Alarmed Resolved
01C1008 DID-TRK y MAJOR 03/09/00:30 00/00/00:00
HARDWARE ERROR REPORT - ACTIVE ALARMS
Port Mtce Alt Err Aux First Last Err Err Rt/ Al Ac
Name Name Type Data Occur Occur Cnt Rt Hr St
01C1008 DID-TRK 1547 03/09/00:20 03/15/01:18 255 1 7 a y