Avaya Definity SI, Maintenance Manual, Page: 1086 / 2968

Maintenance Object Repair Procedures
555-233-123 10-300 Issue 4 May 2002
Table 10-119. ASAI Cause Values
Code Explanation Recommendation
Service or Option
Not Available
0 Unrecognized
ASAIProtocol
Operation Requested ASAI protocol operation is not
implemented by the switch or adjunct. Aux Data
field of Error Log entry contains protocol identifier
for unrecognized operation.
1. Consult switch and adjunct documentation to
determine which set of operations is
supported by the switch and the adjunct.
Adjunct administration turning off operations
not implemented by the switch may resolve
the problem.
2. If Step 1 does not resolve the problem,
escalate to the next tier.
40 Resources not
available No available internal resources to service switch
or adjunct request. System transaction capacity
for adjunct or switch is exceeded.
1. Re-engineering of adjunct services my be
required. If problem persists, escalate
problem to the next tier.
63 Service or Option
Not Available Requested ASAI capability or resource is not
available on the switch or adjunct. More than one
adjunct may be contending for the same switch
resources. Potential administration mismatch
between the resource domains administered on
the switch and those administered on the adjunct.
1. Verify that no overlapping administration of
switch resources (e.g., requesting
notifications on a single domain by multiple
adjuncts or multiple adjuncts attempting to
control a single call) exists across all adjuncts
connected to the switch. If overlaps exist, then
readminister the adjuncts to guarantee that
each adjunct is associated with a unique set
of switch resources.
2. If Step 1 does not resolve the problem,
escalate to the next tier.
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