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LIC-ERR (License-Error Mode)
Issue 4 May 2002
10-1013
555-233-123
Initialization and periodic checking
When the switch initializes and hourly after that, the system checks all License
File parameters.
shows the error messages that you can encounter
as a result of these periodic checks and the associated License-Error and
No-License modes.
Within the License File is the feature mask, an information set that controls which
features are enabled or not on the Customer Options and Special Applications
forms. Each of the approximately 150 feature mask entries is one of three types
(examples in parentheses):
■
Type I: features with a simple on/off state (DCS Call Coverage)
■
Type II: features with an alphanumeric setting
values associated with them (Logged-in ACD Agents)
■
Type III: includes the product ID (license serial identification number),
release number, and capacities. Type III features cannot be
changed by any login under any circumstances. (IP Telephones,
IP Softphones, IP Agents, and R300 Remote Office phones).
Table 10-366.
Error messages indicating a change of mode
If the system
goes into this
mode
And reports this error
message
It means that
No-License
License File is Missing or
Corrupted
■
License could not be decrypted.
■
Checksum did not match, data possibly
lost.
■
Mismatched settings:
— Offer Category
— Version
— Call Center Release
— Model
■
Min. and Max. values of “* and # in
vector collect step” do not match the
License File.
■
IP product defined in translations but
not defined in the License File.
No-License
The License has Expired
The license has expired.
No-License
Software Version Mismatch
The current software version does not match
the software version in the License File.
Continued on next page
Summary of Contents for Definity SI
Page 1: ...0DLQWHQDQFH IRU YD D 1 7 6HUYHU 6 Volumes 1 2 and 3 555 233 123 Issue 4 May 2002...
Page 62: ...Maintenance Architecture 555 233 123 1 26 Issue 4 May 2002...
Page 92: ...Management Terminals 555 233 123 3 26 Issue 4 May 2002...
Page 204: ...Routine Maintenance Procedures 555 233 123 5 100 Issue 4 May 2002...
Page 250: ...LED Interpretation 555 233 123 7 10 Issue 4 May 2002...
Page 2804: ...Maintenance Object Repair Procedures 555 233 123 10 2018 Issue 4 May 2002...