Avaya Definity SI, Maintenance Manual, Page: 2584 / 2968

Maintenance Object Repair Procedures
555-233-123 10-1798 Issue 4 May 2002
— If both Tone-Clocks can be interchanged into, and
interchanges succeed when either t/c selector is active, the
problem has been resolved. If the problem persists after
following the above steps, follow normal escalation
procedures.
n. Error Type 3840

This error is not service-affecting and can be ignored. It
indicates that the circuit pack has received a bad control message from the
switch.
o. Error Type 3848

This error indicates that the Tone/Clock circuit pack had
a loss of clock. If error 2305 is also logged, see note (j).
p. Error Type 3872

These errors indicate this Tone/Clock circuit pack had a
loss of Data Clocks. This error will impact mainly users on station
connected to Digital circuit packs. These users could be with out service. If
error 2049 is also logged see note (i).
q. Error type 3999 indicates that the circuit pack sent a large number of
control channel messages to the switch within a short period of time. If
error type 1538 is also present, then the circuit pack was taken
out-of-service due to hyperactivity. If error type 1538 is not present, then
the circuit pack has not been taken out-of-service, but it has generated
50% of the messages necessary to be considered hyperactive. This may
be completely normal during heavy traffic periods. However, if this error
type is logged when the circuit pack is being lightly used, it may indicate a
problem with the circuit pack or the equipment attached to it.