Avaya DEFINITY Server CSI, Руководство по обслуживанию, Страница: 1016 / 1930

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1016
Issue 5 October 2002
i. Error Type 2305: this error indicates that there was an unsolicited Link
Reset even though switch software believed the terminal to be functional
and in service. This error can be ignored if no user complaints are received
(IP terminal only).
j. Error Type 2817: this error tracks failures of the port hyperactivity counter.
If a port generates more than 50 uplink CCMS messages within 10
seconds, the port is taken out-of-service for 30 seconds. Even though the
Softphone actually signals over a TCP/IP link, DCP CCMS messages
received over the TCP link are counted as regular CCMS uplinks and can
cause the station to marked as hyperactive.
System Technician-Demanded Tests: Descriptions
and Error Codes
Always investigate tests in the order presented in the table below when inspecting
errors in the system. By clearing error codes associated with the Signaling Path
PING Test, for example, you can also clear errors generated from other tests in
the testing sequence.
Registration Status Inquiry (#1372)
The Registration status inquiry reports the H.323 registration status of the
endpoint. An endpoint must be registered and authenticated in order to receive
service from the system.
Registration is initiated when the endpoint user attempts to login using the Avaya
registration software application running on the endpoint PC. The user must
provide a valid extension and security code. The registration messages are sent
to the IP address of a C-LAN ethernet port.
A registered extension has a port number or ID that appears as SNNNNN, where
N is a digit from 0-9 and S is an indication that the port is virtual and a station.
Order of Investigation
Short Test
Sequence Long Test
Sequence
D/ND
1
1. D = Destructive; ND = Nondestructive
Registration Status Inquiry (#1372) X X ND
Signaling Path PING Test (#1373) X X ND
Digital Terminal Lamp Update Test (#16) X X ND
Digital Terminal Audits Test (#17) X ND