Chapter4. Cash & Check In Module Error Code Manual
© 2014
Nautilus Hyosung Inc.
All Rights Reserved.
4-245
Code
Problem Description
Troubleshooting
I9835
[Retract]SCM Cover Open
1. Check the SCM(2) Lock state.
2. Execute initialization.
I9836
[Retract]Cassette2 is not on the
home position.
1. Check whether the Cassette2(15) is
on the home position.
2. Execute initialization.
I9841
[Retract]Timeout occurs in
operation.
1. Remove the residual media in the
device.
2. Execute initialization.
I9842
[Retract]Timeout occurs in
operation.
1. Remove the residual media in the
device.
2. Execute initialization.
I9843
[Retract] A undefined command is
received with the additional byte of
Initialize command.
1. Execute CCIM initialization.
2. Reboot the system when the same
error occurs after initialization.
I9844
[Retract]Print part residual fault
1. Open the BM2(12) and remove the
residual media at the moving path (10,
11).
2. Execute initialization.
I9845
[Retract]PRS02 Dark when
executing initialization while INK is
mounted.
1. Open the BM2(12) and remove the
residual media at the moving path (10,
11).
2. Execute initialization.
I9846
[Retract]INK cartridge ASSY is not
on the home position.
1. Mount the INK cartridge ASSY on the
home position.
I9851
[Retract]ALG, Recog moving path
motors do not run.
1. Remove the residual media in the
device.
2. Execute initialization.
I9852
[Retract]PRT, RT Box, Reject
entry part motors do not run.
1. Remove the residual media in the
device.
2. Execute initialization.
I9855
[Retract]Media remain on the
moving path.
1. Remove the residual media in the
device.
2. Execute initialization.
I9859
[Retract]After unwinding Escrow,
PRS01, RJS08, FDS09, FDS12,
FDS18 detection error occurs.
1. Remove the residual media in the
device.
2. Execute initialization.
I985A
[Retract] The number of notes in
the cassette is not consistent
1. Open the BM2(7) and remove the
residual media at the moving path (6, 7,
8, 9).
2. Execute initialization.
I985B
[Retract] The number of checks in
the cassette is not consistent.
1. Open the BM2(7) and remove the
residual media at the moving path (6, 7,
8, 9).
2. Execute initialization.
I985C
[Retract]The number of notes in
the retract box is not consistent.
1. Open the BM2(7) and remove the
residual media at the moving path (6, 7,
8, 9).
2. Execute initialization.
I985D
[Retract] The number of notes
passed 3Way-Gate1 and 2 is not
consistent.
1. Open the BM2(7) and remove the
residual media at the moving path (6, 7,
8, 9).
2. Execute initialization.