Error Code Manual Chapter2. Bill Recycling Machine (BRM)
2-544
© 2014
Nautilus Hyosung Inc.
All Rights Reserved.
Code
Problem Description
Troubleshooting
9510500
Not in position for BRM unit
1. check the status of position
2. event if not in position, status of
sensor through the VDM(Vendor
Dependent Mode)
3. In spite of normal if abnormal
performance, need to analyze trace log
as being get the log.
9513300
Failed to Polling and open that
communication error
1. check the usb cable
2. check the load driver on device
manager
driver name : nh GBRM or BRM20
3. In spite of normal if abnormal
communication, need to analyze trace
log as being get the log.
9513400
Secure connect fail between
SP and EP
Restart over SP~EP
9530004
In case of send cancel from AP 1. cancel transaction from AP
(Check the sequence flow of AP)
9530014
It is occurred hardware error
during Transaction
ex) during the dispense, reject,
retract, cash in, cash in end
and reset command
1. check the occurred error path or unit.
2. In spite of normal if abnormal
performance, need to analyze trace log
as being ge the log.
9530015
Failed to allocate memory
during xfs command
1. check the allocated memory from AP
and SP
2. In spite of normal if abnormal
performance, need to analyze trace log
as being get the log.
9530048
It is occurred to timeout during
the xfs command
1. check input timeout value from AP.
9530049
unsupport category
AP should not use this command
9530050
It is unsupport command
during xfs command.
1. Unsupport command
9530052
Invalid memory, in case of
input cash unit numver 0 and
mixnumber is individual when
send denominate command.
1. check the input data from AP
2. In spite of normal if abnormal
performance, need to analyze trace log
as being get the log.
9530053
Not matched request count
and sum of the request count :
possibility is zero.
1. In spite of normal if abnormal
performance, need to analyze trace log
as being get the log.
9530057
unsupport command data
Check AP parameter for XFS command
9530300
Input the invalid denomination
1. check the input data
2. In spite of normal if abnormal
performance, need to analyze trace log
as being get the log.
9530302
It is occurred cash unit error
(e.g) It is impossible to
dispense
1. Check the status of cassette, remain
count and actual count in physical cash
unit.
(e.g) check push plate, front guide, pick
roller
2. In spite of normal if abnormal
performance, need to analyze trace log
as being get the log.