Chapter6. Receipt Printer Error Code Manual
© 2014
Nautilus Hyosung Inc.
All Rights Reserved.
6
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3
Code
Problem Description
Trouble Shooting
2DN0000 Failed to connect communication
between Receipt printer and SP
(Receipt Printer)
Check if communication cable or com
port is not connected
97200
Receipt printer communication
failure when connected to opened
SP
-
97201
Reset device before executing
command
-
9720100
Hardware error occurred before
executing command (Receipt
Printer)
Reset the PTR SP
97202
Invalid message indicator
-
9720200
communication error between SP
and firmware.
Reboot ATM
97204
Field definition is invalid. Font is
not found in OS or EPROM.
-
97205
Print software office hardware
error
-
9722010
Communicate fail during opening
printer driver (PTR SP)
1. Check if communication cable or com
port is not connected
9722022
Failed to write file (Receipt
Printer)
1. Reboot ATM
2. Call your attendant
9722211
invalid data size
Reboot ATM
9722DN0 Failed to connect communication
between Receipt printer and SP
1.Check if communication cable or com
port is not connected