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BUS Updated 12/2011
07/2011
2-593
WorkCentre 5335 Family Service Documentation
034-520, 034-521
Status Indicator RAPs
Initial Issue
034-520 No. of Services Exceeded RAP
BSD-ON:
BSD 34.1 - FAX
The number of services exceeded the limit.
Procedure
•
Ask customer to reduce the number of selections and then resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
034-521 Internal I/F Error RAP
BSD-ON:
BSD 34.1 - FAX
Service designated with SI does not exist (This error may not be sent back due to cross
sequence fix).
Initial Actions
Power OFF/ON
Procedure
•
Verify software version, if required, upgrade to the latest version.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).