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BUS Updated 12/2011
07/2011
2-344
WorkCentre 5335 Family Service Documentation
018-721, 018-725
Initial Issue
Status Indicator RAPs
018-721 LDAP Protocol Error 21 RAP
There is a LDAP (Lightweight Directory Access Protocol) error (Designated attribute value syn-
tax error).
Procedure
Verify that print jobs are printing or print a Configuration Report and verify that network setup
settings are present. The printer is operational or the Config Report indicates valid net-
work settings.
Y
N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Tell the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Ask
the customer to verify the machine LDAP setups. If the check is OK, there may be a problem
with the remote LDAP server.
018-725 Kerberos Authentication Protocol Error (22) RAP
User's Kerberos password expired.
Procedure
Ask server's administrator to extend the password expiration date.