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BUS Updated 12/2011
07/2011
2-233
WorkCentre 5335 Family Service Documentation
016-708, 016-709
Status Indicator RAPs
Initial Issue
016-708 HDD Full Annotation/Watermark RAP
BSD-ON:
BSD 16.1 - ESS
When an Annotation/Watermark image was to be stored in the HDD, the Full status was
detected and the job was aborted.
Initial Actions
Power Off/On
Procedure
1.
Check HDD electrical connections (
PL 35.2
).
2.
If the problem persists perform
Initialize Hard Disk
.
3.
If the problem persists, replace the HDD (
PL 35.2
).
4.
Cancel Annotation/Watermark and repeat the operation
5.
Reduce the no. of document pages. In Mixed Size mode, only a single size is available
6.
For printing Stored Document, delete unnecessary documents from the HDD and repeat
the operation
7.
Expand the capacity of the HDD partition of the relevant service.
8.
If the problem persists, perform the following procedures in sequence to repair it.
•
Disconnect then reconnect the HDD, ESS, MCU all PWBs connected to them (RAM,
Firmware module, EEPROM)
•
Check the sw version of the controller sw - update if required
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed
cautions
a.
Job Log Clear Mode
b.
HDD Initialize Mode
•
Replace HDD (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB and
RAM DIMM.)
016-709 ART EX Command RAP
An ART EX command error occurred during PLW processing.
•
Syntax error, undefined command
•
Parameter error
•
Decomposer internal error, etc
Initial Actions
Power Off/On
Procedure
This error occurs when some parts of the created print file are missing or abnormal. In parallel
connection, check it according to the procedures given below.
1.
Set [Parallel Bi-Directional Communication] to [OFF] in the printer driver
2.
Set a longer time for [Auto Output Time] by selecting [Port Settings]>[Parallel] in CWIS
3.
Replace the parallel cable
4.
If a long parallel cable is used, use a short cable (genuine) and try printing again
5.
Change the BIOS settings in the PC. (Change the current parallel port settings to others.)
6.
Change the power supply outlet (socket)
7.
In network connection, connect the PC with the printer
8.
If the problem persists, perform the following procedure to repair it
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firm-
ware module, EEPROM)
•
Check the sw version of the controller sw - update if required