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BUS Updated 12/2011
07/2011
2-652
WorkCentre 5335 Family Service Documentation
035-705, 035-706
Initial Issue
Status Indicator RAPs
035-705 DCS/NSS Resend Exceeded RAP
BSD-ON:
BSD 34.1 - FAX
The NSS (Non-Standard Facilities Set-up) signal was sent out three times but there was no
response from the receiving Fax, or the DCN (Disconnect) signal was received.
Resending of DCS/NSS (Digital Command Signal/Non-Standard Facilities Set-up) signal
exceeded the limit.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
035-706 Fallback Error RAP
BSD-ON:
BSD 34.1 - FAX
When sending the NSS (Non-Standard Facilities Set-up) signal, fall back could not be done or
a fall back error occurred (In User/Auto Resend Standby).
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).