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BUS Updated 12/2011
07/2011
2-551
WorkCentre 5335 Family Service Documentation
033-563, 033-564
Status Indicator RAPs
Initial Issue
033-563 Wrong Paper Size RAP
BSD-ON:
BSD 34.1 - FAX
The available paper does not match the size of the faxed document
Procedure
•
Load the correct paper and retry fax job.
•
Check that the paper tray is properly installed.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)
033-564 Fax Power Fail RAP
BSD-ON:
BSD 34.1 - FAX
Power discontinuity error occurred during communication. The machine is powered off, or sys-
tem is reset.
Procedure
•
Check the status of the machine on the other end, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)