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BUS Updated 12/2011
07/2011
2-979
WorkCentre 5335 Family Service Documentation
124-363, 124-372
Status Indicator RAPs
Initial Issue
124-363 CRUM Validation Fail SYS 2 RAP
System Fail. One of CRUM Enable/Disable settings is different from the others (SYS 2). One of
the CRUM Enable/Disable settings stored in three positions does not match (Data stored in the
ESS PWB (
PL 35.2
) does not match).
Procedure
•
(Software available for
Machine ID/Billing Data
)
Enter
Machine ID/Billing Data
. Master SYS2 to resolve the problem. If the problem per-
sists, replace the Cont NVM and the Cont PWB in order.
(Software unavailable for
Machine ID/Billing Data
)
Reload software
GP 16
, If the problem still persists, replace the ESS PWB (
PL 35.2
).
•
Go to the Fault Code for the color that displays an error:
–
093-926
Toner CRUM Data Mismatch Fail RAP
124-372 IOT Controller Software RAP
Due to an error in the software of the IOT Controller, subsequent processes cannot be per-
formed.
Procedure
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the IIT, UI I/F, ESS, MCU all PWBs connected to them (RAM,
Firmware module, EEPROM)
•
Check the sw version of the controller sw - update if required
•
Replace MCU PWB (
PL 18.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB & MCU
PWB)