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BUS Updated 12/2011
07/2011
2-579
WorkCentre 5335 Family Service Documentation
033-744, 033-745
Status Indicator RAPs
Initial Issue
033-744 Fax Page Write Close Timeout RAP
BSD-ON:
BSD 34.1 - FAX
When transferring image data to the FAX PWB, the conditions for sending the response to the
FAX PWB did not match.
Procedure
•
Ask customer to request a re-resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)
033-745 Fax Data Write Timeout RAP
BSD-ON:
BSD 34.1 - FAX
When transferring image data to the FAX PWB, the conditions for sending the response to the
FAX PWB did not match.
Procedure
•
Ask customer to request a re-resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)