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BUS Updated 12/2011
07/2011
2-388
WorkCentre 5335 Family Service Documentation
024-363, 024-364
Initial Issue
Status Indicator RAPs
024-363 Page Sync Stop RAP
BSD-ON:
BSD 3.1 - ESS - MCU Communication
BSD-ON:
BSD 16.1 - ESS
During IOT output, before output in the specified size, Page Sync was disabled.
Initial Actions
Move away machines that are noisy.
Procedure
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Check that connectors on the MCU PWB MCU PWB (
PL 18.2
) and on the ESS PWB (
PL
35.2
) are securely connected. Disconnect then reconnect the IIT, Control Panel, ESS,
MCU all PWBs connected to them (RAM, Firmware module, EEPROM)
•
Check the sw version of the controller sw. If the problem continues, reload Software (
GP
16
).
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS & MCU)
•
If the problem persists, replace the MCU PWB MCU PWB (
PL 18.2
)
024-364 DMA Transfer RAP
BSD-ON:
BSD 3.1 - ESS - MCU Communication
BSD-ON:
BSD 16.1 - ESS
Reduction/enlargement failed to access the data in Direct Memory Access.
Procedure
NOTE: There is a high probability that the cause is faulty firmware or data corruption (RAM or
HDD).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Uninstall and reinstall the Page Memory (
PL 35.2
).
•
If the problem persists, replace the Page Memory (
PL 35.2
).
•
Replace RAM DIMM on ESS PWB (
PL 35.2
)
•
Disconnect then reconnect the HDD, ESS, MCU all PWBs connected to them (RAM,
Firmware module, EEPROM)
•
Check the sw version of the controller sw - update if required
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode