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BUS Updated 12/2011
07/2011
2-607
WorkCentre 5335 Family Service Documentation
034-719, 034-720
Status Indicator RAPs
Initial Issue
034-719 No Available Lines RAP
BSD-ON:
BSD 34.1 - FAX
There is an internal fax communication error during preparation to transmit the fax.
Procedure
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
034-720 Timeout (60s,T330,309,301,310) RAP
BSD-ON:
BSD 34.1 - FAX
There is an internal fax communication error during preparation to transmit the fax.
•
60sec Card Timer Timeout
•
T.330 Timeout (Response Message Timeout)
•
T.309 Timeout (Link Resetting Error)
•
T.301 Timeout (Response Message Timeout)
•
T.310 Timeout (Call, Response Message Timeout)
Procedure
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).