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BUS Updated 12/2011
07/2011
2-650
WorkCentre 5335 Family Service Documentation
035-701, 035-702
Initial Issue
Status Indicator RAPs
035-701 T1 Transmission Timeout RAP
BSD-ON:
BSD 34.1 - FAX
•
Sending T1 T.O.
•
T1 timed out in sending operation. (FX)
•
At sending, DIS was not sent after the conversation request from the remote machine has
failed.
Procedure
•
Check the remote machine settings and line status, then perform the operation again.
•
Ask customer to cancel the job and resend.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
035-702 Destination Receive Rejected RAP
BSD-ON:
BSD 34.1 - FAX
For the NSS/DTC (Non-Standard Setup/Digital Transmit Command) signal sent from the Fax
controller, the DCN (Disconnect) signal was received from the receiving Fax, or transmission
was rejected by the Select Receive function on the receiving Fax.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).