![background image](http://html.mh-extra.com/html/xerox/workcentre-5335-series/workcentre-5335-series_service-manual_884308836.webp)
BUS Updated 12/2011
07/2011
2-841
WorkCentre 5335 Family Service Documentation
102-311, 102-312
Status Indicator RAPs
Initial Issue
102-311 USB Dongle Access Fault
Initial Actions
Switch the Power Off then On.
Connect the Dongle to the Front panel USB port and retry
Verify that the correct Dongle is present
Procedure
Order new (correct) Dongle. If this does not resolve the problem, replace the ESS PWB (
PL
35.2
)
102-312 USB Dongle Illegal MAC Address Fault
Initial Actions
Switch the Power Off then On.
Connect the Dongle to the Front panel USB port and retry
Verify that the correct Dongle is present
Procedure
Order new (correct) Dongle. If this does not resolve the problem, replace the ESS PWB (
PL
35.2
)