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BUS Updated 12/2011
07/2011
2-853
WorkCentre 5335 Family Service Documentation
116-321 , 116-322
Status Indicator RAPs
Initial Issue
116-321 System Software RAP
An internal controller error shut down the processor.
Initial Actions
Power Off/On
Procedure
•
Check the installation of the DDR DIMM.
•
Reload Software (
GP 16
).
•
Remove and re-install or replace the System Memory and Page Memory DIMM (
PL 35.2
).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
If the problem persists, replace the ESS PWB (
PL 35.2
).
116-322 WebDAV S/W Fail RAP
Due to an error in software processing, subsequent processes cannot be performed.
Procedure
•
Power Off/On
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
Check the sw version of the controller sw - update if required
•
Replace RAM DIMM on ESS PWB (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB)