BUS Updated 12/2011
07/2011
2-59
WorkCentre 5335 Family Service Documentation
003-976, 003-977
Status Indicator RAPs
Initial Issue
003-976 FAX Line Memory Overflow RAP
BSD-ON:
BSD 34.1 - FAX
No. of lines in the Slow Scan direction exceeded during Fax N-up. The number of lines in the
Slow Scan Direction exceeds the upper limit during processes such as Fax parallel synthesis
or enlargement of long-sized documents. Page Memory (
PL 35.2
) is full.
Initial Actions
Power Off/On. Press the Cancel button to stop the job. Decrease a resolution or magnification
ratio and rerun the job. check the installation of the Page Memory (
PL 35.2
)
Procedure
•
Disconnect then reconnect the harness between the FAX, ESS, MCU all PWBs con-
nected to them (RAM, Firmware module, EEPROM)
•
Check the sw version of the controller sw - reload Software (
GP 16
)
•
If the problem persists replace the FAX PWB (
PL 18.5
).
003-977 Document Mismatch (Multiple Scan) RAP
Document size mismatch (Document exchange during Multi Scan). During multiple scan a doc-
ument was switched during Bound Originals/Booklet Creation/Poster scanning. When any
operation that requires Return Document occurs in the job with Multi Scan (Bound Originals/
Booklet/Poster) on Platen, a user returned a document of a different size from the original.
Procedure
•
Ask customer to process a job recovery or to cancel the job and rerun the job. Reload a
correct size document and resume operation
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
Check the sw version of the controller sw - reload Software (
GP 16
)