BUS Updated 12/2011
07/2011
2-886
WorkCentre 5335 Family Service Documentation
116-395, 116-396
Initial Issue
Status Indicator RAPs
116-395 USB Software RAP
There is an internal shutdown due to a USB (Universal Serial Bus) related error.
Initial Actions
Power Off/On
Procedure
•
Change the system data 700-530 to "0" and disable the automatic startup boot operation
at SystemFail (make sure to reset to 1 when complete
•
Remove and re-install or replace the System Memory and Page Memory DIMMs (
PL
35.2
).
•
Specially check for faulty ports or Net connection. Check which of the following ports is
faulty.
–
SNTP
–
NetWare
–
Salutation IO
–
SMB
–
Port 9100
–
USB
–
lpd
–
FTP Serv
–
MailIO
–
IPP
–
Check the sw version of the controller sw - update if required
–
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB)
116-396 FIPS140 Self-Test Fail
Failure detected during FIPS140 module self-test at booting
Initial Actions
Power Off/On
Procedure
1.
Turn the power OFF then ON.
2.
Reload Software (
GP 16
).
3.
Replace or upload again the ROM (FW).
4.
If the problem persists, replace the ESS PWB (
PL 35.2
).