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BUS Updated 12/2011
07/2011
2-274
WorkCentre 5335 Family Service Documentation
016-789, 016-790
Initial Issue
Status Indicator RAPs
016-789 HD Full - Job Memory RAP
Redirector Task Operational HDD Limit Overflow.
Procedure
•
[For E-mail Send]
•
Use a lower resolution or reduce the size before sending.
•
Reduce the no. of pages to split the job into a few.
•
Send with B/W Binary etc.
•
Disconnect then reconnect the HDD, ESS, MCU all PWBs connected to them (RAM,
Firmware module, EEPROM)
•
Check the sw version of the controller sw. Reload software
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace HDD (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM.)
016-790 E-mail Fragment Over RAP
In paginating and partial fragmenting of message, the qty of mail fragments per address
exceeds system data "max fragment qty."
Procedure
Perform the following:
1.
Reduce resolution (image-to-send quality) and resend the job.
2.
Reduce magnification and resend the job.
3.
Change ""max fragment qty"" to a larger value.