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BUS Updated 12/2011
07/2011
2-144
WorkCentre 5335 Family Service Documentation
016-216 , 016-217
Initial Issue
Status Indicator RAPs
016-216 Software Option Fail (ExtMemory Not Exist) RAP
The system detected that the Extension Memory was not installed. Color Scanner or
SACAN_ACS functions cannot be executed because the Extension Memory is not installed.
Initial Actions
Power Off/On
Procedure
Pull out and then insert the IISS Extension Memory (memory on the extension PWB at the side
of the IIT PWB).
016-217 Software Option Fail (Controller ROM does not
Support Printer Kit) RAP
Functions such as local printing cannot be executed due to a Printer Kit option PWB error or
the ESS PWB ROM is incompatible with the Printer Kit.
Initial Actions
Power Off/On. Upgrade the firmware in the Controller ROM that supports Printer Kit
Procedure
•
Remove and reseat Printer PWB (USB or Parallel), ESS PWB (
PL 35.2
).
•
If the problem persists, replace the Parallel Printing PWB or the ESS PWB (
PL 35.2
).
•
If the problem persists, reload the machine software (
GP 16
).