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BUS Updated 12/2011
07/2011
2-882
WorkCentre 5335 Family Service Documentation
116-386 , 116-388
Initial Issue
Status Indicator RAPs
116-386 FAX Cable Insertion Error RAP
BSD-ON:
BSD 34.1 - FAX
Incorrect USB port used for FAX.
Procedure
1.
Turn off machine power.
2.
Connect the Fax USB cable to the correct USB port.
3.
Turn on machine power.
116-388 HD Not Installed RAP
BSD-ON:
BSD 16.1 - ESS
BSD-ON:
BSD 34.1 - FAX
1.
The system detected that the HDD was not installed, even though the system configura-
tion (with Fax and Finisher) requires a HDD.
Initial Actions
Power Off/On
Procedure
•
Check the HDD electrical connections (
PL 35.2
).
•
Check the sw version of the controller sw - update if required
•
If the problem persists perform
Hard Disk Failure Prediction Test
.
Perform
GP 14
- only the first 3 parts - make sure to follow sequence and heed cautions
CAUTION
All customer data on the HDD (customer’s files/configuration such as mailboxes, scanned
documents, user IDs and account IDs for accounting) will be deleted.
1.
Job Log Clear Mode
2.
HDD Initialize Mode
3.
HDD Format Mode
•
Replace HDD (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB)