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BUS Updated 12/2011
07/2011
2-870
WorkCentre 5335 Family Service Documentation
116-361, 116-362
Initial Issue
Status Indicator RAPs
116-361 Spool HDD RAP
The controller spool detected an error during HDD access.
Initial Actions
Power Off/On
Procedure
•
Check the HDD electrical connections (
PL 35.2
).
•
Check the sw version of the controller sw - update if required
•
If the problem persists perform
Hard Disk Failure Prediction Test
.
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace HDD (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB)
116-362 SSDP Software RAP
An internal shutdown occurred after an SSDP (Simple Service Discovery Protocol) processing
error.
Initial Actions
Power Off/On
Procedure
•
Check the HDD electrical connections (
PL 35.2
).
•
Check the sw version of the controller sw - update if required
•
If the problem persists perform
Hard Disk Failure Prediction Test
.
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace HDD (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB)