BUS Updated 12/2011
07/2011
2-592
WorkCentre 5335 Family Service Documentation
034-515, 034-519
Initial Issue
Status Indicator RAPs
034-515 Illegal Command Received RAP
BSD-ON:
BSD 34.1 - FAX
The Fax controller received a DIS signal from the receiving Fax.
A DCS signal is received when this function is not supported.
An illegal command was received.
Procedure
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
034-519 No. of Destinations Exceeded RAP
BSD-ON:
BSD 34.1 - FAX
The number of recipients exceeded the limit.
Procedure
•
Ask customer to reduce the number of recipients and then resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).