BUS Updated 12/2011
07/2011
2-481
WorkCentre 5335 Family Service Documentation
027-712, 027-713
Status Indicator RAPs
Initial Issue
027-712 S/MIME Mail Certificate RAP
The Mail I/O received the S/MIME (Secure/Multipurpose Internet Mail Extensions) signature
mail with valid sender certificate but a signature verification error is detected.
Procedure
•
Request that mail to be resent with a valid sender certificate.
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
Check the sw version of the controller sw - update if required (
GP 6
,
GP 16
)
027-713 S/MIME Mail Altered RAP
The Mail I/O received the S/MIME (Secure/Multipurpose Internet Mail Extensions) signature
mail but corrupted mail is detected.
Procedure
•
Check the sender as required.
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
Check the sw version of the controller sw - update if required (
GP 6
,
GP 16
)