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BUS Updated 12/2011
07/2011
2-516
WorkCentre 5335 Family Service Documentation
033-328, 033-329
Initial Issue
Status Indicator RAPs
033-328 Failed to Initialize Fax Log RAP
BSD-ON:
BSD 34.1 - FAX
Failed to initialize communication log.
Procedure
•
Switch the power off, then on.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
If the problem persists,
Initialize Hard Disk
.
•
If the problem continues,
Initialize NVM
.
•
Perform FAX Diagnostic
GP 13
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Replace the Fax PWB (
PL 18.5
)
033-329 Fax Process Error RAP
BSD-ON:
BSD 34.1 - FAX
Failure detected in Fax Cont.
Procedure
•
Switch the power off, then on.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
If the problem persists,
Initialize Hard Disk
.
•
If the problem continues,
Initialize NVM
.
•
Perform FAX Diagnostic
GP 13
•
Replace the Fax PWB (
PL 18.5
)