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BUS Updated 12/2011
07/2011
2-895
WorkCentre 5335 Family Service Documentation
116-714, 116-715
Status Indicator RAPs
Initial Issue
116-714 HP-GL/2 Command RAP
BSD-ON:
BSD 16.1 - ESS
BSD-ON:
BSD 34.1 - FAX
There is a command error in the HP-GL/2 (Hewlett Packard printer control language)
Initial Actions
Power Off/On
Procedure
•
Check the HDD electrical connections (
PL 35.2
).
•
Check the sw version of the controller sw - update if required
•
If the problem persists perform
Hard Disk Failure Prediction Test
.
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace HDD (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB)
116-715 PLW Form Registration Error RAP
BSD-ON:
BSD 16.1 - ESS
BSD-ON:
BSD 34.1 - FAX
PLW form cannot be registered due to limitation of the number of forms that can be registered.
Initial Actions
Power Off/On
Procedure
•
Ask customer to check the registered forms/logos using the Operation Panel utility, delete
the forms/logos that are unnecessary.
•
Refer customer to User Guide heading Data Encryption to check RAM usage.
•
Check the HDD electrical connections (
PL 35.2
).
•
Check the sw version of the controller sw - update if required
•
If the problem persists perform
Hard Disk Failure Prediction Test
.
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace HDD (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB)