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BUS Updated 12/2011
07/2011
2-153
WorkCentre 5335 Family Service Documentation
016-317, 016-318
Status Indicator RAPs
Initial Issue
016-317 Page Memory Error- Standard RAP
BSD-ON:
BSD 16.1 - ESS
The system detected an error in the Page Memory (Standard) of the scanner.
Initial Actions
Power Off/On. Remove/install PageMemory(Standard).
Procedure
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Check the installation of the Printer PWB if present.
•
Disconnect then reconnect the IIT, ESS, MCU all PWBs connected to them (RAM, Firm-
ware module, EEPROM)
•
Check the sw version of the controller sw - update if required
•
Replace RAM DIMM on ESS PWB (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM.)
016-318 Page Memory Error- Option RAP
BSD-ON:
BSD 16.1 - ESS
The system detected an error in the Page Memory (Option) of the scanner.
Initial Actions
Power Off/On
Procedure
Check the installation of the Printer PWB if present.
Refer customer to following User Guide headings to check memory usage:
•
Allocate Memory
•
Memory Settings
•
Properties
•
Properties Features
•
Maximum Stored Pages
•
Mailbox Screen
•
Data Encryption
•
Memory Full Procedure
•
Covers