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BUS Updated 12/2011
07/2011
2-586
WorkCentre 5335 Family Service Documentation
034-500 , 034-501
Initial Issue
Status Indicator RAPs
034-500 Dial Error RAP
BSD-ON:
BSD 34.1 - FAX
There is incorrect information in the dial data (Recipient telephone number).
Procedure
•
Ask customer to verify the Fax number and resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
034-501 Selected Channel Dial Error RAP
BSD-ON:
BSD 34.1 - FAX
The specified channel is not installed.
Procedure
•
Ask customer to verify that the specified channel is installed.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).