![background image](http://html.mh-extra.com/html/xerox/workcentre-5335-series/workcentre-5335-series_service-manual_884308575.webp)
BUS Updated 12/2011
07/2011
2-569
WorkCentre 5335 Family Service Documentation
033-718, 033-719
Status Indicator RAPs
Initial Issue
033-718 No Document in Mailbox RAP
BSD-ON:
BSD 34.1 - FAX
The document does not exist in the Polling Send box or the specified mailbox.
Initial Actions
Power Off/On
Procedure
•
Ask customer to cancel the job and resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)
033-719 Fax Job Canceled RAP
BSD-ON:
BSD 34.1 - FAX
The document does not exist in the Polling Send box or the specified mailbox.
Procedure
•
Ask customer to cancel the job and resend.
•
If the problem persists, check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)