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BUS Updated 12/2011
07/2011
2-373
WorkCentre 5335 Family Service Documentation
021-944, 021-945
Status Indicator RAPs
Initial Issue
021-944 Print Service Paused By Color Mode RAP
One of the following has occurred:
1.
"Color Print Prohibited" is set in the machine.
When color is prohibited, this error will appear when "Black" is not specified for print-
ing from the PC even if the printed document contains only B/W pages.
2.
The number of color print sheets of the Accessory (= DocuLyzer) that is installed to
the machine has reached the upper limit.
Procedure
1.
Operate the color limit keys in the machine to allow color print.
Or, use the Printer Driver in the PC to instruct printing in "Black" mode (instructing "Auto"
or "Color" will not improve the situation.)
In DocuLyzer, reset the "Color Current Count Value for Each Output Color" of the target
card.
Or, insert a card with count that has not reached the upper limit of the color count.
021-945 Service Paused By Disable RAP
With a Foreign Device accessory installed, the card was missing, insufficient fee paid or a
shortage of card value.
Procedure
Insert a Xerox card, copy card or cash into the accessory, and ensure that there are sufficient
fees or card value.