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BUS Updated 12/2011
07/2011
2-982
WorkCentre 5335 Family Service Documentation
124-382, 124-383
Initial Issue
Status Indicator RAPs
124-382 CRUM Market Fail SYS 1 (2) RAP
System Fail. One of CRUM destinations is different from the others (SYS 1). #Case-(2). One of
the CRUM destinations stored in three positions does not match (Data stored in the ESS PWB
(
PL 35.2
) does not match).
Procedure
•
(Software available for
Machine ID/Billing Data
)
Enter
Machine ID/Billing Data
. Master the MCU to resolve the problem. If the problem per-
sists, replace the Cont PWB.
(Software unavailable for
Machine ID/Billing Data
)
Reload Firmware (
GP 16
)Extract the EEPROM from and reinsert it into the ESS PWB (
PL
35.2
). If the problem still persists, replace the ESS PWB (
PL 35.2
).
•
Go to the Fault Code for the color that displays an error:
–
093-926
Toner CRUM Data Mismatch Fail RAP
124-383 CRUM Market Fail SYS 2 (2) RAP
System Fail. One of CRUM destinations is different from the others (SYS 2). #Case-(2). One of
the CRUM destinations stored in three positions does not match (Data stored in the ESS PWB
(
PL 35.2
) does not match).
Procedure]
•
(Software available for
Machine ID/Billing Data
)
Enter
Machine ID/Billing Data
. Master SYS2 to resolve the problem. If the problem per-
sists, replace the Cont NVM and the Cont PWB in order.
(Software unavailable for
Machine ID/Billing Data
)
Reload Firmware (
GP 16
). If the problem still reoccurs, replace the ESS PWB (
PL 35.2
).
•
Go to the Fault Code for the color that displays an error:
–
093-926
Toner CRUM Data Mismatch Fail RAP