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BUS Updated 12/2011
07/2011
2-667
WorkCentre 5335 Family Service Documentation
035-735, 035-736
Status Indicator RAPs
Initial Issue
035-735 No Document in Polling Box Step V8 RAP
BSD-ON:
BSD 34.1 - FAX
Polling was requested when there was no document for polling in V.8 procedure. Remote
machine operation error, self terminal polling send setting error.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
035-736 No Reply DCN after Sending CTC RAP
BSD-ON:
BSD 34.1 - FAX
•
No response to the CTC sent, or DCS was received. Poor line quality.
•
DCN was received.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).