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BUS Updated 12/2011
07/2011
2-480
WorkCentre 5335 Family Service Documentation
027-710, 027-711
Initial Issue
Status Indicator RAPs
027-710 Invalid S/MIME Mail RAP
The Mail I/O received S/MIME (Secure/Multipurpose Internet Mail Extensions) mail even
though S/MIME was set to “Off”.
Procedure
•
Enable S/MIME as required.
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
Check the sw version of the controller sw - update if required (
GP 6
,
GP 16
)
027-711 S/MIME Mail Certificate RAP
The Mail I/O received the S/MIME (Secure/Multipurpose Internet Mail Extensions) signature
mail but could not obtain the sender certificate.
Procedure
•
Request for the mail to be resent. Check the setting of the S/MIME device as required.
•
To validate the signature, a valid sender certificate is required. Register the sender certifi-
cate in M/C or change your mailer options so that the S/MIME signature mails from the
sender will be sent with the certificate.
•
Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
•
Check the sw version of the controller sw - update if required (
GP 6
,
GP 16
)