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BUS Updated 12/2011
07/2011
2-501
WorkCentre 5335 Family Service Documentation
027-772, 027-773
Status Indicator RAPs
Initial Issue
027-772 SMTP Server Error (HELO) RAP
SMTP server error (HELO Command refusal).
Procedure
If the device hostname is described in non-ASCII characters, set the device hostname using
ASCII characters.
If situation does not improve, consult network administrator and check the SMTP server sup-
ports HELO command.
027-773 SMTP Server Communication Timeout RAP
SMTP server communication timeout.
Procedure
Timeout in communication with SMTP server
Wait a while before repeating the operations.
If the situation does not improve, consult network administrator.