BUS Updated 12/2011
07/2011
2-964
WorkCentre 5335 Family Service Documentation
124-324, 124-325
Initial Issue
Status Indicator RAPs
124-324 All Billings Mismatch RAP
BSD-ON:
BSD 3.8 - Electronic Billing
All Billings Mismatch
Procedure
•
Switch the power off, then on. If the problem still exists, go to
Machine ID/Billing Data
.
Reload software
GP 16
. If problem still persists replace the ESS PWB (
PL 35.2
) before
replacing the MCU PWB (
PL 18.2
).
124-325 Billing Restoration RAP
BSD-ON:
BSD 3.8 - Electronic Billing
Billing counter auto repair failed.
Procedure
Go to
Machine ID/Billing Data
. Compare the 3 serial numbers The 3 serial numbers match.
Y
N
Perform
Machine ID/Billing Data
. Replace the PWB that doesn’t match.
Reload software
GP 16
. Replace the MCU PWB (
PL 18.2
). If problem still persists replace the
ESS PWB (
PL 35.2
).