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BUS Updated 12/2011
07/2011
2-537
WorkCentre 5335 Family Service Documentation
033-531, 033-532
Status Indicator RAPs
Initial Issue
033-531 DTMF Procedure Error RAP
BSD-ON:
BSD 34.1 - FAX
Communication cancelled due to DTMF Procedure Error
Procedure
•
Switch the power off, then on.
•
Check the status of the machine sending the fax, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)
033-532 Illegal Command Received RAP
BSD-ON:
BSD 34.1 - FAX
Procedure
•
Switch the power off, then on.
•
Check the status of the machine sending the fax, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)