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BUS Updated 12/2011
07/2011
2-899
WorkCentre 5335 Family Service Documentation
116-737 , 116-738
Status Indicator RAPs
Initial Issue
116-737 ART User Defined Area Shortage RAP
BSD-ON:
BSD 16.1 - ESS
BSD-ON:
BSD 34.1 - FAX
User-defined data (external character, pattern) cannot be registered with ART due to RAM
capacity shortage.
Initial Actions
Power Off/On
Procedure
•
Ask the customer to run the job again.
•
Ask customer to check the registered forms/logos using the Operation Panel utility, delete
the forms/logos that are unnecessary.
•
Refer customer to User Guide heading Data Encryption to check RAM usage.
•
Check the HDD electrical connections (
PL 35.2
).
•
Check the sw version of the controller sw - update if required
•
If the problem persists perform
Hard Disk Failure Prediction Test
.
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace HDD (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB)
116-738 Overlay Size Orientation RAP
The drawing size/orientation of the form is different from the size/orientation of the paper.
Procedure
Ask customer to check setups so that the paper is the same size and orientation as the overlay.