BUS Updated 12/2011
07/2011
2-570
WorkCentre 5335 Family Service Documentation
033-721, 033-724
Initial Issue
Status Indicator RAPs
033-721 Fax Page Creation Failed RAP
BSD-ON:
BSD 34.1 - FAX
The specified page cannot be created.
Procedure
•
Ask customer to cancel the job and resend.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)
033-724 Fax Receive Memory Overflow RAP
BSD-ON:
BSD 34.1 - FAX
The total data amount of received image data exceeded the upper limit of the image data
amount that can be received for one system data communication.
Procedure
•
Install the HDD or install additional RAM.
•
If the problem persists refer customer to User Guide to find information on lowering mem-
ory usage.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)