BUS Updated 12/2011
07/2011
2-360
WorkCentre 5335 Family Service Documentation
018-787, 018-788
Initial Issue
Status Indicator RAPs
018-787 LDAP Protocol Error 87 RAP
There is a LDAP (Lightweight Directory Access Protocol) error (Error in search filter descrip-
tion).
Procedure
Verify that print jobs are printing or print a Configuration Report and verify that network setup
settings are indicated. The printer is operational or the Config Report indicates valid net-
work settings.
Y
N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Tell the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Ask
the customer to verify the machine LDAP setups. If the check is OK, there may be a problem
with the remote LDAP server.
018-788 LDAP Protocol Error 88 RAP
There is a LDAP (Lightweight Directory Access Protocol) error (Operation command can-
celed).
Procedure
Verify that print jobs are printing or print a Configuration Report and verify that network setup
settings are indicated. The printer is operational or the Config Report indicates valid net-
work settings.
Y
N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Tell the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Ask
the customer to verify the machine LDAP setups. If the check is OK, there may be a problem
with the remote LDAP server.