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BUS Updated 12/2011
07/2011
2-267
WorkCentre 5335 Family Service Documentation
016-776 , 016-777
Status Indicator RAPs
Initial Issue
016-776 Image Convert Error RAP
BSD-ON:
BSD 34.1 - FAX
An error that is not due to HDD access has occurred during image conversion process at the
S-Formatter.
Initial Actions
Power Off/On
Procedure
1.
If the failure occurred during Salutation/Fax to Email, obtain the pages one by one from
the Mailbox through a Web Browser and try again.
2.
If the problem occurred when encrypting or specifying a signature using the "Default Cer-
tificate",
•
Check the validity of the certificate.
•
Set the correct date and time on the machine.
016-777 HD Access ERR-Image Convert RAP
The HDD Access Error has occurred during image conversion process by S-Formatter. An
error other than Disk Full was detected when opening/reading/writing file for compression con-
version/image processing operation
Initial Actions
Power Off/On
Procedure
•
Disconnect/reconnect HDD
•
Check the sw version of the controller sw - update if required (
GP 16
)
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace the HDD (
PL 35.2
) and perform the operation again.
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM.)