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BUS Updated 12/2011
07/2011
2-407
WorkCentre 5335 Family Service Documentation
024-911, 024-912
Status Indicator RAPs
Initial Issue
024-911 Tray 2 Size Mismatch RAP
BSD-ON:
BSD 7.2 - Tray 2 Paper Size Sensing
BSD-ON:
BSD 3.1 - ESS - MCU Communication
BSD-ON:
BSD 16.1 - ESS
Operation Error. Size Mismatch Tray 2: Measured Length Mismatch. When the paper slow
scan direction length is measured on the paper path, the length is different from the slow scan
length for the size detected by the tray.
Procedure
•
Load the correct paper in the tray.
If the problem persists, check the sensor using the Generic Sensor Failure RAP.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
The Tray 2 Paper Size Switch for failure:
Analog Monitor
[072-200];
Component Control
[072-104] (
PL 9.1
)
•
The connection between the Tray 2 Paper Size Sensor
P/J123
and the MCU PWB
P/
J414
for open circuit, short circuit, and poor contact
•
Disconnect then reconnect the IIT, Control Panel, ESS, MCU all PWBs connected to them
(RAM, Firmware module, EEPROM)
•
Check the sw version of the controller sw - update if required (
GP 16
)
•
Replace MCU PWB (
PL 18.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS & MCU)
024-912 Tray 3 Size Mismatch RAP
BSD-ON:
BSD 7.3 - Tray 3 Paper Size Sensing (TTM)
BSD-ON:
BSD 3.1 - ESS - MCU Communication
BSD-ON:
BSD 16.1 - ESS
Operation Error. Size Mismatch Tray 3: Measured Length Mismatch. When the paper slow
scan direction length is measured on the paper path, the length is different from the slow scan
length for the size detected by the tray.
Procedure
•
Load the correct paper in the tray.
If the problem persists, check the sensor using the Generic Sensor Failure RAP.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
The Tray 3 Paper Size Switch for failure:
Analog Monitor
[073-200];
Component Control
[073-104] (
PL 11.12
)
•
The connection between the Tray 3 Paper Size Sensor
P/J102
and the Tray Module
PWB
P/J548
for open circuit, short circuit, and poor contact
•
Disconnect then reconnect the IIT, Control Panel, ESS, MCU all PWBs connected to them
(RAM, Firmware module, EEPROM)
•
Check the sw version of the controller sw - update if required (
GP 16
)
•
Replace MCU PWB (
PL 18.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS & MCU)