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BUS Updated 12/2011
07/2011
2-662
WorkCentre 5335 Family Service Documentation
035-725, 035-726
Initial Issue
Status Indicator RAPs
035-725 Remote has no Mailbox/Relay RAP
BSD-ON:
BSD 34.1 - FAX
•
For the Secure or Relay communication, the remote machine did not support the function.
Remote machine failure (no sending capability).
•
The remote machine did not support Relay Broadcast.
•
No mailbox function in the remote machine. (Mailbox type by FX)
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
035-726 PhaseC Cannot Receive-10 secs RAP
BSD-ON:
BSD 34.1 - FAX
At PHASE-C, training cannot be received within 10sec. Poor line quality.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).