BUS Updated 12/2011
07/2011
2-523
WorkCentre 5335 Family Service Documentation
033-502, 033-503
Status Indicator RAPs
Initial Issue
033-502 Post Message Resend Exceeded RAP
BSD-ON:
BSD 34.1 - FAX
Sent post message command three times, but no response.
Procedure
•
Check the status of the machine sending the fax, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)
033-503 T1 Timeout RAP
BSD-ON:
BSD 34.1 - FAX
A T1 timeout has occurred.
Procedure
•
Check the status of the machine sending the fax, and retry fax job.
•
Check phone line connection, grounding, electrical noise
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)