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BUS Updated 12/2011
07/2011
2-1025
WorkCentre 5335 Family Service Documentation
OF 16-1
Status Indicator RAPs
Initial Issue
2.
Check at [Printing not performed as desired]
3.
Check at [Printer failure not notified]
4.
Check at [Job completion not notified]
The default device name setting is wrong.
Print "System Settings List" to check the lower 6 digits (3 bytes) of
the Ethernet address.
1. Use a correct Ethernet address to set the device name.
2. Set the device name to other than the default value.
No directory tree name is set.
Print the "System Settings List" to check if a tree name is set.
Set a tree name.
Context is not set in place.
Print the "System Settings List" to check if a context is set.
Set the Context.
Another printer object has been connected. Use NWADMIN from the workstation to check that a correct object
has been allocated in the Layout Information of the desired print
server.
1. Use the CentreWare Utilities CD-ROM from the workstation to set the
file server name/tree/context/operation mode correctly.
2. Use the CentreWare Internet Services from the workstation to set the
file server name/tree/context/operation mode correctly.
The NetWare port is not enabled.
Print the "System Settings List" to check if the NetWare port is
enabled.
Enable the NetWare port.
The file server is down.
Search for a target file server from [Network Computers].
A printer with the same device name exists
on a network.
Turn OFF the machine and use NWADMIN from the workstation to
check that the appropriate printer object status is set to job
standby.
Use the CentreWare Utilities CD-ROM from the workstation to set a dif-
ferent device name.
The NetWare port is not enabled.
Print the "System Settings List" to check if the network number
remains [0000000] (NetWare server down) when the IPX/SPX is
being used.
Also check if the IP address remains [0.0.0.0] (Fixed IP address
not set, or address providing server (DHCP) is down) when TCP/
IP is used.
For IPX/SPX, activate the NetWare server.
For TCP/IP, set a fixed IP address or activate the address providing
server (DHCP).
Table 4 Printing Not Performed
Cause
Check Method
Corrective Action
Table 5 Printing not performed as desired
Cause
Check Method
Corrective Action
Different printer languages are set in the
print data and the main processor.
Check the printer language in the main processor.
Match the printer languages set in the print data and the main proces-
sor.
Table 6 Printer failure not notified
Cause
Check Method
Corrective Action
The notifier is not registered in the notifier
list of the print server.
Use PCONSOLE from the workstation to check that the user
name of a job sender or the group name to which the job sender
belongs is registered in [Print Server Information] > [Printers] >
[Environment Settings for Printer xxx] > [Notification].
Register the user name of a job sender or the group name to which the
job sender belongs in [Notification].
Table 7 Job completion not notified
Cause
Check Method
Corrective Action
The NOTIFY option was not set for sending
print data from a workstation.
Check that the NOTIFY option is set for sending print data.
Set the NOTIFY option for sending print data from a workstation.